Terms & Conditions
Our Terms & Conditions was last updated on 01/04/2025
Welcome to karengregg.com (the “Website”), operated by Karen Gregg ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our Website and any services, content, or products provided through it (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Service.
1. Use of the Website
HI THERE
Welcome to our Privacy Policy! These boxes aren’t legally binding, you can use them as an aid for understanding the legal language.
You agree to use the Website and Service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Website.
Prohibited behavior includes (but is not limited to):
BASICALLY...
“Personal Information” is information someone can use to identify you.
2. Intellectual Property
All content on the Website – including text, graphics, images, logos, and software – is the intellectual property of Karen Gregg or our content providers, and is protected by copyright and trademark laws.
You may not reproduce, distribute, or exploit any content without prior written consent from us.
3. Accounts
If you create an account on our Website, you are responsible for:
We reserve the right to suspend or terminate accounts if any activity is found to violate these Terms.
4. Services Offered
We offer a range of services, including:
Additional terms may apply to specific services and will be communicated at the time of purchase or registration.
5. Payment
All payments are to be made in full at the time of purchase unless otherwise stated. We reserve the right to change our prices at any time. All transactions are processed securely. We do not store your payment details.
6. Refunds and Cancellations
1:1 Coaching Packages
If after the first session you decide the coaching package is not right for you, you may request a refund for the remaining sessions. The refund will be issued minus the cost of the first session and any applicable administrative fees. No refunds will be issued after the second session.
Group Programmes and Online Courses
We offer a 14-day refund policy for group programmes and online courses, provided you can show that you have actively engaged with the content (e.g., attended sessions, completed materials). Refunds will not be issued after 14 days from purchase.
Workshops
All workshop payments are final and non-refundable. Please ensure you are able to attend before booking.
Digital Products
Due to the immediate access and nature of digital products, all purchases of digital items are final and non-refundable.
Exceptional Circumstances
If you experience an unexpected life event, please contact us at karen@karengregg.com. We may consider refunds or credits on a case-by-case basis, at our sole discretion
7. User Conduct
You agree not to misuse the Website or Service in any way, including:
8. Limitation of Liability
To the maximum extent permitted by law, Karen Gregg shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our Service or Website.
9. Disclaimer
The Service is provided “as is” without warranties of any kind, either expressed or implied. We do not guarantee that the Website or any content will be free from errors or that access will be uninterrupted.
10. Indemnification
You agree to indemnify and hold harmless Karen Gregg, its affiliates, officers, and employees from any claims, liabilities, damages, or expenses arising out of your use of the Service or violation of these Terms.
11. Links to Other Sites
Our Website may contain links to third-party websites that are not controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.
12. Termination
We may suspend or terminate your access to the Service at any time, without notice, if you breach these Terms or for any other reason we deem appropriate.
13. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the UK courts.
14. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page, and where appropriate, notified to you by email. Continued use of the Website after changes constitutes acceptance of the new Terms.
15. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Via our contact page: www.karengregg.com/contact
Terms and Conditions